Increasing the EI of your people leaders will enable them to cultivate empathy and trust in diverse teams, navigate complex interpersonal dynamics, and mentor and coach effectively for peak performance. It will also help them build lasting client relationships through nuanced communication and to resolve conflicts with finesse. One of the most robust and consistent findings in organisational research is the direct link between the way people feel and the way they perform. In high performing organisations people feel significantly more engaged, cared for, valued, proud, and motivated. In low performing organisations people feel significantly more fearful, stressed, disempowered and uncertain. Leadership is fundamentally about facilitating performance and building emotional intelligence is the recipe for success.